Friday, September 2, 2016
As excited as I was for Pear Deck, there was plenty of issues to deal with as well. The main issue that came up, completely out of my control, dealt with student email accounts. Each student in the district is given a Google email address. Right before school started, we were informed that all student passwords were reset to a default and that they would be available on day one of the new school year. What we quickly found out was that was not the case. Hundreds of students were getting error messages that their accounts were disabled, which meant that anything Google connected to their account was also disabled. In the beginning, my tech partner and I thought we had narrowed it down to students new to the school and those that registered late. As the first couple of days progressed, we realized it was much bigger. Now we were wondering if this was a school issue or a district issue. I will spare the details, but it turns out that it was a district server issue that knocked over 20,000 accounts out of commission. As of today, that is still the case, but I am hoping that the long weekend gives IT the opportunity to solve the problem. We also had some issues regarding some glitches with Chromebooks that were a bear to solve, but we were able to take care of them.
After one week, I can definitely say that even though it was stressful at times, I am very happy with my new job, school, administrative team, and teachers and staff that I get to work with daily. My only complaint is the long ride (not so much in the morning, it's more of the afternoon commute that is not as fun), but it gives me a chance to listen to some podcasts and catch up on Voxer. For those of you that are back to work, whether it was this week or weeks ago, I hope your experiences has been great thus far. If you are heading back next week, here's to an amazing 2016-2017!
Until next time...